Which retailers are winning?
This report highlights how the top UK retail brands fare when it comes to providing a digital experience to customers.
Your time is short, just like your customers’, here are a few things you should know before downloading our report.
Using our global community of testers – we set a challenge to 250 of the best.
“Focusing on the top 50 UK retailers - identify areas on their websites and apps that can be improved to maximise revenue”.
We analysed their findings and split them into 3 key areas;
- are there critical errors presenting that will impact users?
- how many conversion issues are affecting customers, and
- are there customer experience (CX) issues causing revenue loss?
Giving specific results for the Top 50 retail brand - we show where these retailers are losing out, and where they are gaining ground against competitors.